Join DSC Alliance
Join DSC Alliance

Terms of Use

1. Agreement to Terms

These Terms of Use (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and DSC Alliance, LLC (“DSC Alliance,” “Company,” “we,” “our,” or “us”) governing your access to and use of the website located at dscalliance.org, our physician community platform, our national physician directory, membership programs, educational courses, and all related services, tools, and features (collectively, the “Services”).

BY ACCESSING OR USING OUR SERVICES, YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OF AGE, HAVE READ AND UNDERSTOOD THESE TERMS, AND AGREE TO BE LEGALLY BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS IN THEIR ENTIRETY, YOU MAY NOT ACCESS OR USE OUR SERVICES.

If you are accessing the Services on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case “you” and “your” refer to that entity.

2. Modifications to Terms

DSC Alliance reserves the right to modify, update, or replace these Terms at any time in our sole discretion. We will notify you of material changes by posting updated Terms on our Site with a revised effective date. For significant changes, we may also notify Members by email. Your continued use of the Services after the effective date of any updated Terms constitutes your binding acceptance of those changes. We encourage you to review these Terms periodically.

3. Eligibility and Account Registration

3.1 Eligibility

To use certain features of our Services, including membership, you must:

  • Be at least 18 years of age
  • Be a licensed healthcare professional in good standing, or a patient or individual seeking to locate DSC physicians (as applicable)
  • Have the legal capacity to enter into binding contracts
  • Not be prohibited from using our Services under any applicable law

3.2 Account Creation

You may be required to create an account to access certain features of our Services. You agree to:

  • Provide accurate, current, and complete information during registration and maintain its accuracy
  • Keep your account credentials confidential and not share them with any third party
  • Notify us immediately of any unauthorized access to or use of your account
  • Accept responsibility for all activities that occur under your account

DSC Alliance reserves the right to refuse registration, suspend, or terminate accounts at our sole discretion, including for violation of these Terms.

4. Membership Programs

4.1 Membership Tiers

DSC Alliance offers the following membership tiers, subject to the specific terms, pricing, and benefits described on our membership page.

4.2 Membership Fees and Payment

Membership fees, payment schedules, and renewal terms are set forth on our membership page and may be updated from time to time. By enrolling in a membership:

  • You authorize us to charge your designated payment method for applicable fees
  • You agree to keep your payment information current and accurate
  • You acknowledge that fees are non-refundable unless otherwise expressly stated
  • You agree to pay any applicable taxes, including sales tax where required by law

4.3 Cancellation and Refunds

You may cancel your membership at any time by contacting us or through your account settings. Unless otherwise specified in writing at the time of enrollment: (a) cancellations take effect at the end of the current billing period; (b) no refunds are provided for partial billing periods; (c) annual memberships are non-refundable after 30 days from purchase. DSC Alliance reserves the right to modify, suspend, or discontinue membership tiers with reasonable advance notice.

5. Physician Directory

5.1 Directory Listings

DSC Alliance maintains a national directory connecting patients with DSC specialist physicians. Physician Members who opt into the directory grant DSC Alliance a non-exclusive, royalty-free license to display their professional information (including name, specialty, practice location, contact information, and services offered) for purposes of operating the directory.

5.2 Directory Accuracy

Physician Members are solely responsible for the accuracy, completeness, and currency of their directory listings. DSC Alliance does not verify, warrant, or guarantee the accuracy of physician listings. DSC Alliance is not responsible for any errors or omissions in directory information provided by physicians.

5.3 Patient Use of Directory

The physician directory is provided as an informational resource only. DSC Alliance does not endorse, recommend, or guarantee the quality, competence, or fitness of any listed physician. Patients are solely responsible for conducting their own due diligence in selecting a healthcare provider. DSC Alliance is not a party to any patient-physician relationship and has no liability for healthcare decisions made in reliance on directory information.

6. Educational Content and Courses

DSC Alliance offers educational content including the DSC Starter Course, 30-Day Action Plan, Starter Guide to Direct Specialty Care, and other resources. All content is provided for informational and educational purposes only.

  • Educational content does not constitute legal, medical, financial, or professional advice
  • DSC Alliance does not guarantee specific outcomes from use of our educational materials
  • Course access is for the purchasing individual only and may not be shared or transferred

DSC Alliance reserves the right to update, modify, or discontinue educational content at any time.

7. Not Medical or Legal Advice

IMPORTANT DISCLAIMER: Nothing on the DSC Alliance website, platform, community forums, educational materials, or any communications from DSC Alliance constitutes medical advice, legal advice, financial advice, or professional healthcare guidance.

DSC Alliance is a professional community and information platform for independent specialist physicians and healthcare professionals interested in the Direct Specialty Care model. We are not a healthcare provider, medical practice, law firm, or financial advisory service. Users should consult qualified licensed professionals (physicians, attorneys, accountants, and other experts) for advice specific to their individual circumstances.

8. Acceptable Use Policy

8.1 Permitted Uses

You may use our Services only for lawful purposes and in accordance with these Terms. Permitted uses include accessing educational content, participating in the physician community, listing your practice in the directory, and communicating with DSC Alliance or other Members in good faith.

8.2 Prohibited Conduct

You agree NOT to:

  • Use our Services for any unlawful purpose or in violation of applicable local, state, federal, or international law
  • Impersonate any person or entity, or falsely represent your professional credentials or licensure
  • Submit false, misleading, or inaccurate information in your member profile, directory listing, or communications
  • Engage in unauthorized data collection or scraping of any content from our Services
  • Transmit spam, phishing emails, or unsolicited commercial communications through our platform
  • Upload, post, or transmit content that is defamatory, harassing, abusive, threatening, obscene, or otherwise objectionable
  • Introduce malware, viruses, ransomware, or other harmful code into our Services or systems
  • Attempt to gain unauthorized access to any part of our Services, servers, databases, or networks
  • Interfere with or disrupt the integrity or performance of our Services
  • Reproduce, distribute, sell, or create derivative works from our proprietary content without authorization
  • Use our Services to compete with DSC Alliance or to solicit our Members for competing services
  • Circumvent, disable, or interfere with security-related features of our Services

DSC Alliance reserves the right to investigate and take appropriate legal action against any party that violates this Acceptable Use Policy, including referral to law enforcement authorities.

9. Intellectual Property

9.1 DSC Alliance Ownership

All content, materials, and features on our Services — including but not limited to the DSC Alliance name, logo, brand marks, website design, course materials, guides, templates, email content, educational programs, software, databases, and compilations — are owned by DSC Alliance, LLC or our licensors and are protected by United States and international copyright, trademark, trade secret, and other intellectual property laws.

9.2 Limited License to Users

Subject to your compliance with these Terms, DSC Alliance grants you a limited, non-exclusive, non-transferable, revocable license to access and use our Services solely for your personal or internal professional purposes. This license does not permit you to:

  • Copy, reproduce, distribute, or publicly display DSC Alliance content without written authorization
  • Modify or create derivative works based on our content
  • Sell, sublicense, or transfer any rights granted under this license
  • Remove or alter any proprietary notices on our content

9.3 User-Submitted Content

If you submit any content to DSC Alliance (including directory listings, forum posts, course feedback, or other materials), you grant DSC Alliance a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, display, reproduce, modify, adapt, publish, and distribute such content in connection with operating and promoting our Services. You represent and warrant that you own or have the right to grant this license and that your content does not infringe any third-party rights.

9.4 Trademark Notice

“DSC Alliance,” “Direct Specialty Care Alliance,” the DSC Alliance logo, and related marks are trademarks or service marks of DSC Alliance, LLC. Unauthorized use of our marks is strictly prohibited.

10. Third-Party Services and Links

Our Services may integrate with or link to third-party websites, tools, and services (including payment processors, video conferencing platforms, scheduling software, and electronic health record systems). DSC Alliance does not endorse and is not responsible or liable for the content, privacy practices, accuracy, legality, or availability of any third-party services. Your use of third-party services is at your own risk and subject to those parties’ terms and policies.

11. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DSC ALLIANCE, LLC PROVIDES THE SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

DSC ALLIANCE SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT. DSC ALLIANCE DOES NOT WARRANT THAT:

  • THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS
  • ANY DEFECTS OR ERRORS WILL BE CORRECTED
  • ANY CONTENT OR INFORMATION OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, OR COMPLETE
  • THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM DSC ALLIANCE OR THROUGH OUR SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DSC ALLIANCE, LLC AND ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, AND SUCCESSORS SHALL NOT BE LIABLE FOR:

  • ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES
  • DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES
  • DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA
  • DAMAGES ARISING FROM ANY THIRD-PARTY CONTENT OR CONDUCT ON OR THROUGH THE SERVICES
  • DAMAGES ARISING FROM YOUR RELIANCE ON INFORMATION PROVIDED THROUGH THE SERVICES

IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF CERTAIN DAMAGES, DSC ALLIANCE’S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

IN ALL OTHER CASES, DSC ALLIANCE’S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO DSC ALLIANCE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

13. Indemnification

You agree to defend, indemnify, and hold harmless DSC Alliance, LLC and its officers, directors, members, employees, agents, successors, and assigns from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

  • Your use of or access to the Services
  • Your violation of these Terms or any applicable law or regulation
  • Your breach of any representation or warranty made in these Terms
  • Any content you submit, post, or transmit through the Services
  • Your infringement of any third-party intellectual property, privacy, or other rights
  • Any claim by a patient or third party arising from your professional conduct or your listing in the physician directory

DSC Alliance reserves the right, at your expense, to assume exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense.

14. Dispute Resolution and Arbitration

14.1 Informal Resolution

Before initiating any formal dispute, you agree to contact DSC Alliance at the address provided in Section 17 and provide a written description of your claim. The parties agree to negotiate in good faith for at least 30 days to attempt to resolve the dispute informally.

14.2 Binding Arbitration

If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms or the Services, including the interpretation, validity, breach, or termination thereof, shall be resolved by binding arbitration administered by JAMS (Judicial Arbitration and Mediation Services) pursuant to its Streamlined Arbitration Rules and Procedures, except as otherwise provided herein.

  • The arbitration shall be conducted by a single arbitrator
  • The seat of arbitration shall be in California, Orange County
  • The language of arbitration shall be English
  • The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction
  • Each party shall bear its own attorneys’ fees unless the arbitrator determines that a party’s claim or defense was frivolous, in which case the arbitrator may award fees to the prevailing party

14.3 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A DISPUTE PROCEEDS IN COURT RATHER THAN ARBITRATION, YOU WAIVE YOUR RIGHT TO A JURY TRIAL AND ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT.

14.4 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent imminent irreparable harm, including to protect intellectual property rights or confidential information.

14.5 Governing Law

These Terms and any dispute arising hereunder shall be governed by the laws of the State of [INSERT STATE], without regard to its conflict of law provisions.

15. Termination

DSC Alliance may, in its sole discretion and without liability to you, suspend or terminate your access to all or any part of our Services at any time, with or without cause, with or without notice, effective immediately. Grounds for termination include, without limitation, your violation of these Terms, fraudulent activity, or conduct that DSC Alliance determines is harmful to our Members, patients, or the integrity of our Services.

Upon termination: (a) your right to access the Services immediately ceases; (b) any provisions of these Terms that by their nature should survive termination will survive, including Sections 9, 11, 12, 13, 14, and 15.

You may terminate your account and membership at any time in accordance with Section 4.4 of these Terms.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and any additional terms applicable to specific Services or programs (including Accelerator program terms), constitute the entire agreement between you and DSC Alliance with respect to the Services and supersede all prior and contemporaneous agreements, representations, and understandings.

16.2 Severability

If any provision of these Terms is found by a court or arbitrator to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

16.3 Waiver

The failure of DSC Alliance to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any provision shall be deemed a further or continuing waiver of such provision or any other provision.

16.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without the prior written consent of DSC Alliance. DSC Alliance may freely assign these Terms, including in connection with a merger, acquisition, or sale of assets. These Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

16.5 Force Majeure

DSC Alliance shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including acts of God, natural disasters, pandemic or public health emergencies, war, terrorism, government actions, internet or telecommunications failures, or third-party service outages.

16.6 Notices

All notices to DSC Alliance under these Terms must be in writing and delivered to us at the contact information set forth in Section 17. DSC Alliance may provide notice to you by email to the address associated with your account or by posting on our Site.

16.7 Headings

Section headings in these Terms are for convenience only and have no legal or contractual effect.

17. Contact Information

For questions, concerns, or requests related to these Terms of Use or our Privacy Policy, please contact DSC Alliance at:

DSC Alliance, LLC

Website: dscalliance.org
Email: contact@dscalliance.org